Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 12:17:40 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:07 PM, 18th Apr                     User                    Thank you, we'll notify you when your order  9426785180 for Bourjois Healthy Mix Clean Fou...  is ready for collection from Lifestyle  Backside of Abu Dhabi Main Bus Terminal.           04:07 PM, 18th Apr                     User                    This i was order saturday           04:07 PM, 18th Apr                     User                    until now no message           04:08 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           04:11 PM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           04:13 PM, 18th Apr                   Reena           
         We will forward your query regarding delayed pick up collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:14 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           04:14 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           04:17 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107156