Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 12:09:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:54 PM, 18th Apr                     User                    i did online payment my payment was deducted and after one hour i receieved email that your purchasce process is incomplete and no amount has been deducted from your account           03:56 PM, 18th Apr                     User                    and i spoke to bank they mention me that merchant has hold your amount conatct them to release amount send back to my account           03:57 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:58 PM, 18th Apr                   Reena                   We would request you to kindly share with us your e-mail id           04:01 PM, 18th Apr                   Reena                   Hi, I'm not ge
 tting a response from you. Are we still connected?           04:03 PM, 18th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           04:07 PM, 18th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           04:08 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107057