Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 11:57:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hai           03:20 PM, 18th Apr                     User                    9427038075           03:21 PM, 18th Apr                     User                    Please give me his contact number so that I can contact him           03:22 PM, 18th Apr                     User                    The courier person number           03:22 PM, 18th Apr                     User                    as I have given him the wrong number           03:22 PM, 18th Apr                     User                    tracking number is SD010484514           03:23 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:32 PM, 18th Apr                     User                    Welcome           03:32 PM, 18th Apr                     User                    It’s very difficult to connect you           03:33 PM, 18th Apr                     User                    I need courier person contact details           03:34 PM, 18th Apr                   Reena                   We would request you to kindly confirm with us your correct contact number           03:41 PM, 18th Apr                     User                    0545363327           03:42 PM, 18th Apr                     User                    Could you please gv me courier person number please I need my shipment today as Em leaving to my home country           03:43 PM, 18th Apr                   Reena                   We regret to inform you that we do not have the same information available with us.           03:46 PM, 18th Apr                   Reena                   We will escalate to the courier partner to update the contact number and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           03:46 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           03:46 PM, 18th Apr                     User                    So you have all the details about my items right           03:49 PM, 18th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           03:52 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           03:53 PM, 18th Apr                     User                    Thank you ❤️           03:53 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:56 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6106904