Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 11:43:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ordered from centerpoint           03:22 PM, 18th Apr                     User                    on 14th but still my order is not yet delivered           03:22 PM, 18th Apr                     User                             03:22 PM, 18th Apr                     User                    When will I get this order it’s 18th today           03:25 PM, 18th Apr                     User                    it was supposed to be delivered by 16           03:25 PM, 18th Apr                     User                    Not 16 it was supposed to be delivered by 15           03:26 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:33 PM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           03:38 PM, 18th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.  ​           03:38 PM, 18th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041523001086 with tracking id FP041523001086           03:39 PM, 18th Apr                   Reena                   However, we will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           03:39 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           03:39 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:42 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6106748