Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 10:47:21 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:26 PM, 18th Apr                     User                    Suma here           02:26 PM, 18th Apr                     User                    I got my order           02:26 PM, 18th Apr                     User                    Can u please return  it           02:27 PM, 18th Apr                     User                    Its very small           02:27 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           02:31 PM, 18th Apr                     User                    Hi           02:31 PM, 18th Apr                     User                    I got my bag           02:31 PM, 18th Apr                     User                    Can u please return it           02:32 PM, 18th Apr                 
   Reena                   We would request you to kindly share with us the order id           02:34 PM, 18th Apr                     User                    https://www.splashfashions.com/ae/en/my-account/order/9427308879?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en           02:36 PM, 18th Apr                     User                    9427308879           02:37 PM, 18th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9427308879 on 18/4/2023 and the request will be received by the transportation partner within 2-5 working days.           02:43 PM, 18th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           02:43 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           
 02:43 PM, 18th Apr                     User                    Noo...thank you           02:43 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           02:46 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105998