Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 10:30:53 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:02 PM, 18th Apr                     User                    Second time delivery failed           02:02 PM, 18th Apr                     User                    Hi, we missed you! We were unable to deliver your order 9426775268 on 2023-04-18 13:59:01. We'll make another delivery attempt soon. Click to give feedback https://shkrn.app.link/np8MndkY5yb Stay Happy!           02:03 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:08 PM, 18th Apr                   Reena                   It will just take a moment to check the details for you.           02:11 PM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days    
        02:16 PM, 18th Apr                   Reena                   We would request you to kindly confirm with us your complete address           02:17 PM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:19 PM, 18th Apr                     User                    I have selected NBQ bank building, 308 ,Newton Training Center, Burjuman, Dubai           02:21 PM, 18th Apr                   Reena                   Thank you for confirming the address           02:27 PM, 18th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:28 PM, 18th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           02:28 PM, 18th Apr                   Reena                   I
 s there anything else I can assist you with?           02:28 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:30 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105820