Subject: Call back request for the cancellation of Order ID - 9421514618
From: Nikhil Bishnoi <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Reena Kumari <[email-masked]>
Date: Tue, 18 Apr 2023 03:28:53 -0700 (MST)

Hi Team, 

Kindly assist with a call back request for the order id 9421514618, as the customer is waiting for the refund, but the cancellation of the order has Failed. The order is not yet cancelled. 

The customer wants an urgent call back and is threatening to use foul and obscene language on the call. 

Kindly contact the customer on 0549930387. 

Regards, 
Nikhil.