Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 10:05:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello  my order Order# 8427046277 AWB PEXKW000000278073 was out for delivery yesterday and it never got delivered and was rescheduled. when am i going to get my order because i need it ASSP           01:41 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:46 PM, 18th Apr                     User                    ?!           01:47 PM, 18th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           01:52 PM, 18th Apr                   Reena                   We will forward your query regarding delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:52 PM, 18th Apr                   Reena        
            Is there anything else I can assist you with?           01:52 PM, 18th Apr                     User                    when might the order be delivered ? it was supposed to be here yesterday           01:54 PM, 18th Apr                   Reena                   We will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible.           01:59 PM, 18th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           01:59 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           02:03 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:04 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/ti
 ckets/6105496