Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 09:42:10 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    9427247095           01:20 PM, 18th Apr                     User                    Kindly deliver it as soon bcz i want to gift it to somebody           01:20 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:23 PM, 18th Apr                     User                    Hi           01:23 PM, 18th Apr                     User                    I have not recieved my order yet           01:24 PM, 18th Apr                     User                    delivery time mentioned is 17 april           01:24 PM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           01:30 PM, 18th Apr                   Reena                 
   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:30 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           01:30 PM, 18th Apr                     User                    But i want my order by today           01:33 PM, 18th Apr                     User                    Is it possible           01:33 PM, 18th Apr                     User                    i have to gift someone           01:33 PM, 18th Apr                   Reena                   we will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible.           01:36 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           01:36 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoin
 t.   Have a wonderful day.           01:41 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105233