Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:31:28 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           12:05 PM, 18th Apr                     User                    I didn’t get a reply from u last night so I left the chat           12:05 PM, 18th Apr                     User                             12:07 PM, 18th Apr                     User                             12:07 PM, 18th Apr                     User                    Name is Muhammad Almansour           12:07 PM, 18th Apr                     User                    Sadly the sizes were wrong in most of the items.           12:08 PM, 18th Apr                     User                    Can I refund them ? Perhaps get a voucher of their value for future purchases ?           12:08 PM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:16 PM, 18th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           12:18 PM, 18th Apr                   Reena                   We would request you to kindly confirm with us the items name as mentioned on the website which you want to return           12:19 PM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:25 PM, 18th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           12:30 PM, 18th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           12:30 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104466