Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:13:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there my order hasn’t arrived           11:41 AM, 18th Apr                     User                    Order number is 9426850592.           11:41 AM, 18th Apr                     User                    was meant to arrive on 16th April           11:42 AM, 18th Apr                     User                    Please can you help           11:45 AM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:53 AM, 18th Apr                   Reena                   It will just take a moment to check the details for you.           11:55 AM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           11:58 AM, 18th Apr                   Reena                   We would request you to kindly confirm with us your contact number +971585295102           11:58 AM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:06 PM, 18th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           12:11 PM, 18th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           12:13 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104264