Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:12:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:47 AM, 18th Apr                     User                    I received my parcel yesterday           11:48 AM, 18th Apr                     User                    I want to change the size           11:48 AM, 18th Apr                     User                    How can I do that?           11:48 AM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:52 AM, 18th Apr                   Reena                   We would request you to kindly share with us the order id           11:54 AM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:57 AM, 18th Apr                     User                    7826760855           
 12:02 PM, 18th Apr                   Reena                   We understand that you wish to exchange Printed Hoodie with Long Sleeves and Kangaroo Pocket. Please know that in order to exchange the item.           12:06 PM, 18th Apr                   Reena                   You can return your Splash product to a Splash/Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           12:07 PM, 18th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           12:07 PM, 18th Apr                   Reena                   Is there anything else I can assist you with?           12:07 PM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:12 PM,
  18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104252