Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:49:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:25 AM, 18th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:32 AM, 18th Apr                     User                    Good Afternoon           11:32 AM, 18th Apr                     User                    I have made an order today           11:32 AM, 18th Apr                     User                    Still it's showing pending           11:32 AM, 18th Apr                     User                    Not confirmed till yet           11:33 AM, 18th Apr                     User                    Could you pls check this           11:33 AM, 18th Apr                     User                    Order number# 9427517583           11:33 AM, 18th Apr                   Reena                   We 
 sincerely apologize for the inconvenience caused.           11:39 AM, 18th Apr                   Reena                   We see that you have placed the order on Apr 18, 2023 and expected delivery date is Apr 18, 2023           11:39 AM, 18th Apr                     User                    Yes           11:40 AM, 18th Apr                   Reena                   We will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           11:40 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           11:40 AM, 18th Apr                     User                    Thanks for your kind consideration and support           11:40 AM, 18th Apr                     User                    I hope it will be delivered by today           11:41 AM, 18th Apr                   Reena                   Please be assured that all t
 he necessary actions will be taken to get this issue sorted as soon as possible.           11:46 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           11:46 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:48 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104021