Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:13:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:49 AM, 18th Apr                     User                    I have problem happened to credit voucher I have for whom i have to send           10:49 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:53 AM, 18th Apr                     User                    Good morning           10:53 AM, 18th Apr                     User                    Thank you           10:53 AM, 18th Apr                     User                    11th April I ordered online and tried to use a credit voucher I had but it didn't work           10:55 AM, 18th Apr                     User                    So I cancelled it and ordered without it           10:55 AM, 18th Apr                     User                   
  Next day tried to use in a shop it says its redeemed already           10:55 AM, 18th Apr                     User                             10:56 AM, 18th Apr                     User                    So they asked me to return back to you           10:56 AM, 18th Apr                     User                    Hello!!!!           10:58 AM, 18th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:03 AM, 18th Apr                   Reena                   We will forward your query to the technical team and will be in touch with you asap to assist you in resolving this concern.           11:03 AM, 18th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           11:03 AM, 18th Apr                   Reena                   We would request you to kindly confirm with us your e-mail id           11:04 AM, 18th Apr                   
   User                    [email-masked]           11:05 AM, 18th Apr                   Reena                   Thank you for sharing the e-mail id and we will notify you on your e-mail id.           11:11 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           11:11 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:12 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103638