Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:12:41 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:36 AM, 18th Apr                     User                    Order#9426600487 see i don't need your sorry or apologize simply send my shipment today at any cost know its out of control           10:38 AM, 18th Apr                     User                    Yesterday also same thing happened we have escalated your issue to courier i don't need your simpathy need my shipment today means today           10:41 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:54 AM, 18th Apr                   Reena                   It will just take a moment to check the details for you.           10:59 AM, 18th Apr                     User                    Check it           10:59 AM, 18th Apr                   
   User                    But need my shipment today           11:00 AM, 18th Apr                     User                    At Any cost           11:00 AM, 18th Apr                     User                    O hello ma'am           11:03 AM, 18th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           11:08 AM, 18th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           11:09 AM, 18th Apr                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           11:09 AM, 18th Apr                   Reena                   Is there anything e
 lse I can assist you with?           11:09 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:12 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103627