Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:01:32 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Didn't receive my order           10:34 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:37 AM, 18th Apr                   Reena                   We would request you to kindly share with us the order id           10:43 AM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:46 AM, 18th Apr                     User                    Yes           10:47 AM, 18th Apr                     User                    9427004898           10:47 AM, 18th Apr                   Reena                   Thank you for sharing the order id           10:49 AM, 18th Apr                   Reena                   It will just take a moment to check the 
 details for you.           10:49 AM, 18th Apr                     User                    Ok           10:49 AM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           10:50 AM, 18th Apr                   Reena                   We would request you to kindly confirm with us your complete address 101, SBK BUILDING, United Arab Emirates (AE), AE-AJ, Al Nuaimia, Ajman           10:51 AM, 18th Apr                     User                    101, Sbk building, near Emirates gas station, industrial area 2, ajman           10:52 AM, 18th Apr                   Reena                   Thank you for confirming the address           10:55 AM, 18th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:55 AM, 18th Apr                   Reena             
       Please allow us some time to do a needful and we will let you know the update on your e-mail id.           10:55 AM, 18th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:55 AM, 18th Apr                     User                    No           10:55 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:00 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103518