Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:00:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:34 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:37 AM, 18th Apr                     User                    Hi           10:39 AM, 18th Apr                     User                    Wen can i receive my order no9426731493           10:39 AM, 18th Apr                   Reena                   It will just take a moment to check the details for you.           10:44 AM, 18th Apr                     User                    ok           10:45 AM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           10:48 AM, 18th Apr                   Reena                   We will forward your query regarding d
 elayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:48 AM, 18th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           10:48 AM, 18th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:48 AM, 18th Apr                     User                    please arrange to deliver today itself since i will be travelling tomorrow.           10:49 AM, 18th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           10:49 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           10:49 AM, 18th Apr                     User                    that is it thank you           10:50 AM, 18th Apr                 
     User                    is there any contact number of the delivery person           10:50 AM, 18th Apr                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items.           10:51 AM, 18th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:53 AM, 18th Apr                     User                    cant you give me the contact number of the delivery guy           10:53 AM, 18th Apr                   Reena                   We regret to inform you that we do not have the same information available with us, you will receive a call from our courier agent before he will attempt to deliver your items.           10:54 AM, 18th Apr                     User                    okay please ask them to deliver today itself           10:55 AM, 18th Apr                   Reena                     Kindly note that our te
 am is working to resolve your issue and will get back to you as soon as possible.           10:59 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:00 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103512