Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 06:45:22 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:27 AM, 18th Apr                     User                    When my order delivery i will receive?           10:28 AM, 18th Apr                     User                    My order number 9427146719           10:29 AM, 18th Apr                     User                    It suppose to be yesterday           10:29 AM, 18th Apr                     User                    what time it will reach ?           10:29 AM, 18th Apr                     User                    I want the contact number of the person who will deliver i want him to Call me as soon as possible           10:30 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:37 AM, 18th Apr                   Reena                  
  Please accept our full apologies we see that your order has been delayed by 1 day           10:40 AM, 18th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           10:40 AM, 18th Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041723003249 with tracking id FP041723003249           10:41 AM, 18th Apr                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items.           10:41 AM, 18th Apr                   Reena                   However, we will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in t
 ouch with you asap to assist you in resolving this concern.           10:41 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           10:41 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:44 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103416