Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 06:44:24 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:08 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:09 AM, 18th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:12 AM, 18th Apr                     User                    I ordered a pair of shoes on Saturday..still haven't received them           10:13 AM, 18th Apr                     User                    Order Number 9426773735           10:15 AM, 18th Apr                     User                    Delivery Location Landmark Tower           10:16 AM, 18th Apr                   Reena                   It will just take a moment to check the details for you.           10:19 AM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           10:22 AM, 18th Apr                   Reena                   We would request you to kindly confirm with us your complete address Villa Number 51 Near Hamriya, Ladies Park, United Arab Emirates (AE), AE-DU, Abu Hail, Dubai           10:24 AM, 18th Apr                     User                    I want change location           10:24 AM, 18th Apr                     User                    landmark tower marina dubai           10:25 AM, 18th Apr                     User                    When can we expect it?           10:28 AM, 18th Apr                   Reena                   Kindly confirm with us that you want us to deliver your order at this address -landmark tower marina dubai           10:30 AM, 18th Apr                     User                    yzzz Confirmed           10:31 AM, 18th Apr                   Reena                   Thank you for confirming the address           10:33 AM, 18th Apr                   Reena                   We will escalate to the courier partner to update the address and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           10:34 AM, 18th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           10:34 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           10:34 AM, 18th Apr                     User                    When can we expect it?  After Tomorrow I’m not in there because of the Holiday           10:34 AM, 18th Apr                     User                    thanks for your assistants ?           10:36 AM, 18th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           10:38 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:43 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103409