Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 06:33:05 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:17 AM, 18th Apr                     User                    i received an order but i need to change the size           10:17 AM, 18th Apr                     User                    is it possible?           10:17 AM, 18th Apr                     User                             10:17 AM, 18th Apr                     User                    This is my order           10:17 AM, 18th Apr                     User                    i need size large           10:17 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:21 AM, 18th Apr                     User                    Hello           10:22 AM, 18th Apr                     User                    Is it possible to change sizes?     
       10:23 AM, 18th Apr                     User                    ??           10:24 AM, 18th Apr                   Reena                   We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.           10:27 AM, 18th Apr                   Reena                   You can return your Centrepoint product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           10:28 AM, 18th Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           10:28 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           10:28 AM, 18th Apr                     User                    Thank u           10:28 AM, 18th Apr                   Reena     
               It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:32 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103331