Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 06:02:34 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:51 AM, 18th Apr                     User                    I haven't received a refund of a returned item           09:51 AM, 18th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:52 AM, 18th Apr                     User                    I have returned a tshirt worth 39 Aed. But i haven't received the refund yet           09:53 AM, 18th Apr                   Reena                   We would request you to kindly share with us the order id           09:53 AM, 18th Apr                     User                    Ok           09:53 AM, 18th Apr                     User                    9426565155           09:53 AM, 18th Apr                   Reena                   We can confirm that you
 r refund has been successfully completed on 16/4/2023. Your refund was sent to the Original form of payment.           09:55 AM, 18th Apr                   Reena                   Since a part of your order was paid for by My Credits, the amount from my credits was returned to your my credits account. You will see break-up of your refund below:           09:55 AM, 18th Apr                   Reena                   Original Method-AED28.74  My Credit- AED 6.3587           09:56 AM, 18th Apr                   Reena                   An email was also sent to you when the refund was done. Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider.           09:56 AM, 18th Apr                   Reena                   Please wait for a few days for this amount to reflect in your account.           09:56 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           09:56 AM, 18th Apr    
                  User                    Ok. I will wait for a few days then. I only received a mail informing the refund is on its way           09:57 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           09:59 AM, 18th Apr                     User                    Ok           09:59 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6103119