Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 05:28:34 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order number 9427280432           09:17 AM, 18th Apr                     User                    I didn't receive my order           09:17 AM, 18th Apr                   Reena                    Good Morning Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           09:18 AM, 18th Apr                     User                    Just want to ask about my order           09:18 AM, 18th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           09:19 AM, 18th Apr                   Reena                   We will forward your query regarding delayed delivery to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:20 AM, 18th Apr                     User         
            And pls I want to receive it early today           09:20 AM, 18th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           09:20 AM, 18th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:20 AM, 18th Apr                     User                    I just want it deliver this morning cause I won't be hir in the afternoon pls if you could do something           09:21 AM, 18th Apr                   Reena                   We will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           09:22 AM, 18th Apr                     User                    Thank you           09:22 AM, 18th Apr                   Reena                   Is there anything else I can assist you with?           09:2
 3 AM, 18th Apr                     User                    That's all           09:24 AM, 18th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:28 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6102944