Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 13:49:18 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    سلام           05:15 PM, 17th Apr                     User                    اذا المقاس غلط اقدر ابدله ؟           05:15 PM, 17th Apr                     User                    Hello           05:17 PM, 17th Apr                     User                    i want to change the size of the shoes           05:17 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:22 PM, 17th Apr                   Reena                   We would request you to kindly share with us the order id           05:24 PM, 17th Apr                     User                    Sure           05:26 PM, 17th Apr                     User                    7827077315           05:27 PM, 17th Apr                     User                    I want size 36 please           05:27 PM, 17th Apr                   Reena                   Thank you for sharing the order id           05:35 PM, 17th Apr                   Reena                   We regret to inform you that it is not possible to modify the order or add any products after it has been confirmed.           05:36 PM, 17th Apr                     User                    Same black color but size 36           05:36 PM, 17th Apr                   Reena                   We request you to cancel the order and re-order again.           05:36 PM, 17th Apr                     User                    how ?           05:36 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           05:36 PM, 17th Apr                     User                    I ordered it but i order the wrong size           05:37 PM, 17th Apr                     User                    i want now another size that is 36           05:37 PM, 17th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           05:44 PM, 17th Apr                   Reena                   We will not be able to change the size of the shoe or add any products after it has been confirmed.           05:45 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           05:46 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:48 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6095842