Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 13:18:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:54 PM, 17th Apr                     User                    My order has reached but the delivery status is still showing processing           04:55 PM, 17th Apr                     User                    Please update in the app           04:55 PM, 17th Apr                     User                    The delivery status           04:55 PM, 17th Apr                     User                    Support replies within 3 minutes it seems           05:01 PM, 17th Apr                     User                    It's 6 mins now and no reply           05:01 PM, 17th Apr                     User                    Thank you           05:01 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:03 PM, 17th 
 Apr                   Reena                   We would request you to kindly share with us the order id           05:09 PM, 17th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:14 PM, 17th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           05:16 PM, 17th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           05:18 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6095592