Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 12:04:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Could you please update about my order?.           03:42 PM, 17th Apr                     User                    Hi           03:46 PM, 17th Apr                     User                    Weve shipped your order 9426678831 for Relaxed Fit Jeans  -  Blue  - ...  to Choithrams  Near to Baniyas Metro Station, Next To Day to Day Gift Shop, Deira, Dubai. Expect arrival by 16-04-2023. Track it: https://maxfashion.app.link/D6ID8QEn2yb           03:46 PM, 17th Apr                     User                    What is the update?.           03:47 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:49 PM, 17th Apr                   Reena                   It will just take a moment to check the details for you.          
  03:54 PM, 17th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           03:56 PM, 17th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           03:56 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           03:57 PM, 17th Apr                     User                    No reply           03:57 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           04:04 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6094792