Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 11:44:43 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:23 PM, 17th Apr                     User                    Inbetween i was not able to take the chat           03:24 PM, 17th Apr                     User                    I need to know the update about the refund for my order #7825890875           03:24 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:29 PM, 17th Apr                     User                    Hi Reena           03:30 PM, 17th Apr                     User                    I need to know the update about the refund for my order #7825890875           03:30 PM, 17th Apr                     User                    The product was picked up by max 2 days back           03:31 PM, 17th Apr                     User            
         But the refund is not received back to my card           03:31 PM, 17th Apr                   Reena                   It will just take a moment to check the details for you.           03:36 PM, 17th Apr                     User                    Ok           03:38 PM, 17th Apr                   Reena                   We would like to inform you that we have processed the refund of amount BHD 4.40 on 16/4/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:42 PM, 17th Apr                   Reena                   An email was also sent to you when the refund was done. Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider.           03:42 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           03:42 PM, 17th Apr                     User                    Ok thank you           03:42 PM
 , 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:43 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6094582