Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 10:55:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    It's been the same response for a week... I'm travelling today, if the courier can collect it today great or else please issue the refund.           02:46 PM, 17th Apr                     User                    I have followed up with centrepoint since 29th March!           02:47 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:50 PM, 17th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           02:51 PM, 17th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           02:51 PM, 17th Apr                   Reena    
                Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:52 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           02:52 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:54 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6094009