Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 10:48:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I will wait 25 hr please do the needful           02:35 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           02:38 PM, 17th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           02:39 PM, 17th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:39 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           02:40 PM, 17th Apr                     User                    1000020124602 this order I cancelled but 
 not yet your team collect           02:41 PM, 17th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           02:45 PM, 17th Apr                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           02:45 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           02:45 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           02:47 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6093934