Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:29:35 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:05 PM, 17th Apr                     User                    Online purchase           01:05 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           01:08 PM, 17th Apr                     User                    I return items  they pickup already but still didn't credit my amount           01:11 PM, 17th Apr                     User                    I want to purchase again           01:11 PM, 17th Apr                   Reena                   We would request you to kindly share with us the order id           01:11 PM, 17th Apr                     User                    #9426146431           01:14 PM, 17th Apr                     User                    Hlo           01:16 PM, 17th Apr                   Reena                   Thank you for sharing the order id           01:21 PM, 17th Apr                   Reena                   We would like to inform you that for the return request for order No.9426146431​, the return product has been collected from your side and it has now reached the warehouse.           01:22 PM, 17th Apr                   Reena                   We would like to inform you that your product will take 1 -2 business days from the time we receive your return to conduct a quality check and issue your refund.           01:22 PM, 17th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:22 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           01:22 PM, 17th Apr                     User                    Last Saturday picked           01:22 PM, 17th Apr                     User                             01:24 PM, 17th Apr                     User                    RP041423002586           01:25 PM, 17th Apr                   Reena                   Kindly note the return product has been collected from your side and it has now reached the warehouse.           01:27 PM, 17th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           01:27 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           01:27 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           01:28 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6093034