Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:25:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:57 PM, 17th Apr                     User                    My shoes were returned but the money did not appear in my account           12:57 PM, 17th Apr                     User                    FC0413230001023           12:59 PM, 17th Apr                     User                    Bad service           01:00 PM, 17th Apr                     User                    Helo sir           01:01 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:08 PM, 17th Apr                   Reena                   It will just take a moment to check the details for you.           01:12 PM, 17th Apr                   Reena                   We would like to inform you that for the return request for order No. 4726074655, the return product has been collected from your end.           01:16 PM, 17th Apr                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           01:17 PM, 17th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your ​my credit account.           01:17 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           01:17 PM, 17th Apr                   Reena                    It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.              01:24 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092996