Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:20:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:05 PM, 17th Apr                     User                    Pls advise refund status ofvorder # 9424260664           01:05 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           01:08 PM, 17th Apr                   Reena                   It will just take a moment to check the details for you.           01:11 PM, 17th Apr                   Reena                   We would like to inform you that we have processed the refund of amount  AED39  and AED 44 on 9/4/2023 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           01:14 PM, 17th Apr                   Reena                   An email was also sent to you when the refund was done
 . Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider.           01:14 PM, 17th Apr                     User                    Thank you           01:15 PM, 17th Apr                   Reena                   Please wait for a few days for this amount to reflect in your account.           01:15 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           01:15 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           01:19 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092947