Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 08:48:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:29 PM, 17th Apr                     User                             12:29 PM, 17th Apr                     User                    Still I not received my order.           12:30 PM, 17th Apr                     User                    any issue ?           12:30 PM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:38 PM, 17th Apr                   Reena                   It will just take a moment to check the details for you.           12:41 PM, 17th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           12:43 PM, 17th Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.  ​           12:43 PM, 17th Apr                   Reena                   You can track your order by following below provided link     https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC0416230010058           12:44 PM, 17th Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           12:44 PM, 17th Apr                   Reena                   However, we will escalate to our concern team to expedite the delivery and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           12:44 PM, 17th Apr                   Reena                   Is there anything else I can assist you with?           12:44 PM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.           12:47 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092557