Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 07:57:39 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hia           11:50 AM, 17th Apr                     User                    Hello           11:50 AM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:50 AM, 17th Apr                     User                    Hello,  I have just placed an order and i realized that mistakenly i have ordered wrong colour. So kindly i need your help please don't tell me that it is not possible. I just need BLACK colour instead of GREEN.  My order number is # 8427282931           11:50 AM, 17th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:53 AM, 17th Apr                   Reena                   We regret to inform you that it is not possible to modify the order o
 r add any products after it has been confirmed.           11:53 AM, 17th Apr                   Reena                   We request you to cancel the order and re-order again.           11:53 AM, 17th Apr                     User                    Okay           11:54 AM, 17th Apr                     User                    Thank you!           11:54 AM, 17th Apr                   Reena                   Is there anything else I can assist you with?           11:55 AM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:56 AM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6091854