Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 07:35:15 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:22 AM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           11:25 AM, 17th Apr                     User                    Can I have an update regarding my return request for order 9425906285?           11:25 AM, 17th Apr                     User                    No one collected the items yet.           11:26 AM, 17th Apr                   Reena                   It will just take a moment to check the details for you.           11:27 AM, 17th Apr                   Reena                   We sincerely apologize for the inconvenience caused as there is delay in your returns collection           11:28 AM, 17th Apr                   Reena                   We will forward your query regarding delayed r
 eturns collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:28 AM, 17th Apr                     User                    Do you have an idea when they will collect it?           11:29 AM, 17th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           11:31 AM, 17th Apr                   Reena                   Is there anything else I can assist you with?           11:33 AM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:34 AM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6091652