Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 07:10:12 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, if I bought shoes from centrepoint but want to return them. Can i return them to any centrepoint store?           10:53 AM, 17th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:57 AM, 17th Apr                     User                    Hello, if I bought shoes from centrepoint but want to return them. Can i return them to any centrepoint store           11:00 AM, 17th Apr                   Reena                   As you have made the purchase from store we would request you to kindly visit the same store in order to exchange and return your items.           11:00 AM, 17th Apr                     User                    But you are the same company.  Why can i not visit another store           11:01 A
 M, 17th Apr                   Reena                   We are sorry to inform you that as per our policy we won't be able to accept your return in another store, we would request you to kindly visit the same store           11:06 AM, 17th Apr                   Reena                   Is there anything else I can assist you with?           11:06 AM, 17th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:09 AM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6091133