Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 06:14:20 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Salaam           09:31 AM, 17th Apr                   Reena                   Good Morning Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           09:34 AM, 17th Apr                     User                    Hi , some one from ur team called me           09:35 AM, 17th Apr                     User                    And told me i got a wrong item           09:35 AM, 17th Apr                     User                    And i didn't see where is the wrong           09:36 AM, 17th Apr                   Reena                   We would request you to kindly share with us the order id           09:37 AM, 17th Apr                     User                             09:37 AM, 17th Apr                     User                             09:38 AM, 17th Apr                     User    
                 Can u check plz if any mistake in the order he said the mattress it's bigger than the bed           09:39 AM, 17th Apr                   Reena                   It will just take a moment to check the details for you.           09:42 AM, 17th Apr                     User                    Plz           09:43 AM, 17th Apr                     User                    ??           09:46 AM, 17th Apr                   Reena                   We would request you to kindly confirm with us if you have received the items and items are correct according to you.           09:51 AM, 17th Apr                     User                    Can some one call me ?           09:52 AM, 17th Apr                     User                    Or do u have a contact number           09:52 AM, 17th Apr                   Reena                   We would like to inform you that you can talk to us on 18-60-190           10:01 AM, 17th Apr                   Reena                   Please let us k
 now if we can assist you any other queries.           10:01 AM, 17th Apr                     User                    No body answers and it's says i need to chat ,so i need some one can help me plz           10:03 AM, 17th Apr                   Reena                   You can also write to us [email-masked]           10:04 AM, 17th Apr                     User                    Ur services as a sh!t           10:05 AM, 17th Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           10:09 AM, 17th Apr                   Reena                   We will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.           10:12 AM, 17th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:13 AM, 17th Apr
                    Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.    Have a wonderful day.              10:13 AM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6090521