Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 13:54:25 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:30 PM, 15th Apr                     User                    I placed an order today and paid for the product also           05:30 PM, 15th Apr                     User                    but now I got a message that the order placement is not successful           05:31 PM, 15th Apr                     User                    I already paid for the dress ,So what about the refund?           05:32 PM, 15th Apr                     User                             05:33 PM, 15th Apr                     User                    My cash got debited also           05:33 PM, 15th Apr                     User                    kindly reply what to do           05:33 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist y
 ou.           05:44 PM, 15th Apr                   Reena                   We would request you to kindly share with us the order id or e-mail id use to placed the order.           05:48 PM, 15th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:50 PM, 15th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           05:52 PM, 15th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           05:53 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6073790