Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 13:34:53 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:00 PM, 15th Apr                     User                    I ordered a shirt online and need to exchange that with smaller size, Is it possible to do a exchange at store??           05:00 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           05:24 PM, 15th Apr                   Reena                   We would request you to kindly share with us the order id           05:26 PM, 15th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:29 PM, 15th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           05:31 PM, 15th Apr     
               Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           05:34 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6073621