Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 13:17:14 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:50 PM, 15th Apr                     User                    I have an order that supposed to get today           04:50 PM, 15th Apr                     User                    i got message that it is out for delivery           04:50 PM, 15th Apr                     User                    how can I contact the driver to know the exact time           04:51 PM, 15th Apr                     User                    because I need it before 6 pm           04:51 PM, 15th Apr                     User                    Your order number 9426685134           04:51 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:58 PM, 15th Apr                     User                    Hi Reena           04:58 PM, 15th Apr                     User                    How can I contact the driver to know the time           05:01 PM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           05:01 PM, 15th Apr                     User                    ok thanks           05:01 PM, 15th Apr                   Reena                    We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.             05:05 PM, 15th Apr                     User                    can i know the exact time           05:05 PM, 15th Apr                   Reena                   You can track your order by following below provided link     https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP041523003658           05:05 PM, 15th Apr                     User                    Because if it will arrive after 6 I have to go to buy           05:05 PM, 15th Apr                   Reena                   We regret to inform you that we can not assured the exact time, we would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items.           05:06 PM, 15th Apr                     User                    I can’t even get his contact number!!!           05:07 PM, 15th Apr                   Reena                   We do not have the same information available with us. You can then instruct our courier agent to deliver it according to you.           05:13 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           05:13 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.              05:16 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6073483