Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 11:34:53 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello this is hanadi Ghannam           02:58 PM, 15th Apr                     User                    I have received a confirmation message that my order will be delivered on Monday 17 April           02:59 PM, 15th Apr                     User                    Thank you for your order. Order 9426756198 for Adidas Women's Logo Print Runn...  for AED 249.0 is confirmed. Expect delivery by 17-04-2023.           03:00 PM, 15th Apr                     User                    I need to check if it can be delivered to another location           03:00 PM, 15th Apr                     User                    Because I mentioned that I live in Dubai silicon Oasis           03:00 PM, 15th Apr                     User                    But On Monday I will be in Al Garhoud from 7 till 3 pm           03:01 PM, 15th Apr                    
  User                    So I want to know if I can receive it by 4:30pm in silicon Oasis           03:02 PM, 15th Apr                     User                    Or if the driver can contact me and I will guide him to my workplace           03:03 PM, 15th Apr                     User                    Thank you so much           03:03 PM, 15th Apr                     User                    To note that my order is Cash on Delivery that's why I am asking           03:04 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:12 PM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           03:15 PM, 15th Apr                   Reena                   We see that you have placed the order on Apr 15, 2023 and expected delivery date is Apr 17, 2023           03:24 PM, 15th Apr                   Reena   
                 Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           03:24 PM, 15th Apr                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it according to you.           03:25 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:25 PM, 15th Apr                     User                    Dear Reena           03:28 PM, 15th Apr                     User                    Yes I would like you to inform your courier to contact me in order to instruct him as needed           03:29 PM, 15th Apr                     User                    Thank you for your help and support ?           03:29 PM, 15th Apr                   Reena                   Please let us know if we can
  assist you any other queries.           03:33 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:34 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6071908