Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 11:33:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:03 PM, 15th Apr                     User                    It's regarding my today's order           03:04 PM, 15th Apr                     User                             03:04 PM, 15th Apr                     User                    Order number 8426231326           03:05 PM, 15th Apr                     User                    What I ordered was a multicoloured bottle..green and black but what I got was 2 grey bottles...both are Same colour           03:06 PM, 15th Apr                     User                    Could you please check on this           03:06 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:11 PM, 15th Apr                     User                             03:12
  PM, 15th Apr                     User                    What I ordered was a multicoloured bottle..green and black but what I got was 2 grey bottles...both are Same colour           03:13 PM, 15th Apr                     User                    Are u there           03:16 PM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           03:21 PM, 15th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           03:28 PM, 15th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 8426231326 on 15/4/2023 and the request will be received by the transportation partner within 2-5 working days.           03:29 PM, 15th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the
  fullest.           03:29 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           03:29 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.    Have a wonderful day.           03:33 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6071899