Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 10:48:08 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:25 PM, 15th Apr                     User                    i went to your store a couple of days ago and i bought a shirt and a pants, they’re a bit loose and i want to return it and change the size but unfortunately, i lost my receipt. Is there any way i can change it without the receipt?           02:27 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:40 PM, 15th Apr                   Reena                   We would like to inform you that the invoice is required to validate the purchase.           02:42 PM, 15th Apr                   Reena                   We would request you to kindly visit the store with invoice in order to return/exchange your items           02:45 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:45 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:47 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6071248