Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 10:33:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    When I cancel an item in my placed order, can I add a new item instead? (Same product )           02:18 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:28 PM, 15th Apr                   Reena                   We would like to inform you that it is not possible to modify the order or add any products after it has been confirmed. We request you to cancel the order and re-order again.           02:31 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:31 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:33 PM, 15th
  Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6071121