Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 10:28:02 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need to know is my order ready           02:05 PM, 15th Apr                     User                    It should be collected today           02:05 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:09 PM, 15th Apr                   Reena                   We would request you to kindly share with us the order id           02:14 PM, 15th Apr                     User                    Ok           02:16 PM, 15th Apr                     User                    8426529789           02:17 PM, 15th Apr                   Reena                   Thank you for sharing the order id           02:21 PM, 15th Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:22 PM, 15th Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           02:22 PM, 15th Apr                     User                    can u please expedite the process as I will be traveling           02:22 PM, 15th Apr                   Reena                   However, we will try to make your order ready for collection as soon as possible           02:22 PM, 15th Apr                     User                    Appreciated           02:23 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:25 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:27 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6071054