Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 10:26:44 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:06 PM, 15th Apr                     User                    i would like to cancel my order           02:06 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:09 PM, 15th Apr                     User                    Yes           02:09 PM, 15th Apr                     User                    Hello?           02:11 PM, 15th Apr                   Reena                   We would request you to kindly share with us the order id           02:14 PM, 15th Apr                     User                    Ya 1 mnt           02:14 PM, 15th Apr                     User                    9426623272           02:15 PM, 15th Apr                   Reena                   Thank you for sharing the order nu
 mber           02:18 PM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           02:18 PM, 15th Apr                     User                    Ok           02:19 PM, 15th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           02:23 PM, 15th Apr                   Reena                   We will escalate your order cancellation request to the concern team and will be in touch with you asap to assist you in resolving this concern.           02:24 PM, 15th Apr                     User                    Ok           02:24 PM, 15th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           02:24 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           02:24 PM, 15th Apr                     User                    y
 es           02:24 PM, 15th Apr                     User                    no other queries           02:24 PM, 15th Apr                     User                    thank you           02:24 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:26 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6071042