Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 09:02:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:49 PM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:51 PM, 15th Apr                     User                    Hello           12:52 PM, 15th Apr                     User                    I have returned an item and asked for refund in shukran via the app           12:52 PM, 15th Apr                     User                    my package was picked up today for return           12:52 PM, 15th Apr                     User                    when can I get the refund on my shukran           12:52 PM, 15th Apr                   Reena                   We would request you to kindly share with us the order id           12:56 PM, 15th Apr                     User                    9426124660           12:57 PM, 15th Apr                   Reena                   Thank you for sharing the order id           12:57 PM, 15th Apr                   Reena                   We would like to inform you that for the return request for order No. 9426124660, the return product has been collected from your end.           12:58 PM, 15th Apr                   Reena                   We would like to tell you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           12:59 PM, 15th Apr                   Reena                   Once the refund is processed the amount you paid online will be refunded back to your ​my credit account.           12:59 PM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:59 PM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:01 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6070257