Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 07:27:46 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           11:13 AM, 15th Apr                     User                    i reinstalled yet the same issue           11:13 AM, 15th Apr                     User                    [email-masked]           11:13 AM, 15th Apr                     User                    Dubai, UAE ; iPhone; 16.4.1;           11:15 AM, 15th Apr                     User                    It’s really annoying           11:16 AM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           11:16 AM, 15th Apr                     User                    Hi           11:16 AM, 15th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:18 AM, 15th Apr                     User                    It’s really bad           11:18 AM, 15th Apr                     User                    i have escalated the issue many times but no solution           11:18 AM, 15th Apr                   Reena                   We would request you to kindly share with us the images of the showing error           11:19 AM, 15th Apr                     User                    bcoz of this issues once my wallet amount expired           11:19 AM, 15th Apr                     User                             11:19 AM, 15th Apr                   Reena                   Thank you for sharing the images           11:20 AM, 15th Apr                   Reena                    We will forward your query to the technical team and will be in touch with you asap to assist you in resolving this concern.           11:20 AM, 15th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           11:20 AM, 15th Apr                     User                    Sought it out at the earliest           11:21 AM, 15th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           11:23 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:26 AM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           11:27 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069636