Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 07:10:07 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My return request has been pending and I need to escalate this since it's been forever and the packages are not picked up!           11:01 AM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:01 AM, 15th Apr                   Reena                   We would request you to kindly share with us the order id           11:03 AM, 15th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:05 AM, 15th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           11:06 AM, 15th Apr                   Reena                   As we have not received
  a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           11:09 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069536