Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 07:04:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:38 AM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:43 AM, 15th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:47 AM, 15th Apr                     User                    Hi           10:51 AM, 15th Apr                     User                    Hope you are doing fine           10:51 AM, 15th Apr                     User                    5975987           10:52 AM, 15th Apr                     User                    Complaint reference number           10:52 AM, 15th Apr                   Reena                   It will just take a moment to check the details for you.           10:57 AM, 15th Apr        
              User                    Ok           10:57 AM, 15th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           10:58 AM, 15th Apr                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           10:58 AM, 15th Apr                     User                    Still the same response even after this many days           10:59 AM, 15th Apr                   Reena                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           11:00 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:02 AM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank yo
 u for shopping with Centrepoint.   Have a wonderful day.           11:03 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069508