Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 06:59:21 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           10:38 AM, 15th Apr                     User                    i have raised a request  for a return           10:38 AM, 15th Apr                     User                    it s been a week almost no one has picked up the parcel yet           10:39 AM, 15th Apr                     User                    everyday i keep getting text that it has been reschedule           10:39 AM, 15th Apr                     User                    why??4           10:39 AM, 15th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           10:44 AM, 15th Apr                     User                    hello           10:45 AM, 15th Apr                   Reena                   We would request you to kindly share with us the ord
 er id           10:51 AM, 15th Apr                     User                    okay           10:52 AM, 15th Apr                     User                    9425715807           10:52 AM, 15th Apr                   Reena                   Thank you for sharing the order id           10:55 AM, 15th Apr                   Reena                   We will forward your query regarding delayed returns collection to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:56 AM, 15th Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           10:56 AM, 15th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:56 AM, 15th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           10:58 AM, 15th Apr
                                           View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069486